Customer Reviews
Real Reviews from Real Customers. Our strategy is to provide a better product than the competition while allowing customers to easily create their own unique gifts or mementos. Give us a try. If you are not happy, we will make it right!
"Product was delivered as described, in the time frame that was estimated. Even though it was a custom made product, I believe it shipped the same day it was ordered. Packaging was very secure to protect the product as it was quite fragile. Would highly recommend purchasing this product from this seller."
"Was a birthday gift and a big hit. It got here on time"
"The image was well printed and looks marvelous. The image quality is excellent and the finish excellent as well."
"So, here's the deal. I've now ordered from this company twice and both times I've gotten an EXCELLENT product with ridiculously fast shipping! (Ordered Sunday night - in my hands on Wednesday? For a CUSTOM product??? AMAZING!!!) And... it looks GREAT!! If you read reviews saying someone got an unclear print well, that's because they likely sent in a poor quality picture. Both my mugs have had sharp, clean pictures, words, and lines - they really are beautiful! I will definitely be back for more!"
"Done perfectly, beautifully and in short order. Thanks."
"They are perfect personlized mugs, easy to order and received very quickly!! I will do again! Thank you"
"I wanted a gift to celebrate my high school friends who will all turn 65 this year. I couldn't have picked a more perfect gift. The personalized photo mug is beautiful. It was so easy to order. I did the whole thing from my smartphone. It was packed so securely with so much care. It was delivered right on time. I love this product so much, I'm making plans to order some for Christmas gifts. I can't wait to see the looks on my friends faces when they open their personalized coffee mugs. Ordering was as easy as 1-2-3!"
"They did an amazing job! Love the picture I got. Quality is awesome!!!"
"Loved this product...they did an amazing job with my selections"
It came out beautifully...packaged very well and arrived on time
Well worth the money...other sellers were charging way more for less detail"
"I will definitely order from this seller again!!!"
"I love these products. I bought two for my office and loved them so much I bought two more! I plan to buy more for gifts."
"Came out amazing! I got it as a gift. Seller did not like how the first picture came out so they made another one but still sent both of them!! Very happy considering it was a picture of our dog that passed away and they sent us both. Will definitely order from them again"
"Absolutely beautiful picture done on metal! So pretty this is my second one! Fast shipping! Wonderful Service! A++++++"
"I had one made for my friends birthday. It was beautifully done. I recommend this as a great gift. She absolutely loved it."
"I had this mug made for a friend. It turned out just great - very readable text and sharp, clear photos. Custom Mate's customer service representative was very helpful with designing the mug. It arrived a day earlier than expected and I was very pleased with it. Thank you to Custom Mate! I can hardly wait to give this mug to my friend and I will not hesitate to order from them again."
"Fantastic product with great customer service. If I ever need personalized photo gifts, I will definitely use this company. Their product looked great and the photo quality was fantastic. Well designed products!"
"This mug had the pictures in the right place with the correct lettering. Nice and bright with clear images. Extremely happy with it. My girlfriend loved it for her birthday."
"Literally used photos from my Iphone. Turned out awesome! Also, the handles are long for easy to grip. I always look for that because I have arthritis. Will definitely be my go to place for thoughtful gifts!"
"They are exactly as pictured and look great! I put kid pictures on them as a gift for grandparents and they turned out perfect!"
"Everything about this product makes me happy. Sturdy good quality. Customizing looks amazing! Very happy!!"
"The mug was printed correctly and shipped early, and was packaged so it wouldn't break. Will definitely order from them again!"
"Sturdy and clear quality pictures! I had 3 done in different colors and all came out beautiful!"
"I bought this for my son as a gift from his kids. Says he loved it, made him want to cry. He now will always have a reminder when away from his kids that he can keep always."
"This mug was a gift and she ADORED it! Love that it arrived quickly & was customized so nicely. Would order again!"